Presales Solutions Engineer - Security

About this role

# About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**
• **Continuous professional growth and leadership opportunities.**
• **Health, wellness, and financial benefits to offer peace of mind to you and your family.**
• **World-class facilities and the technology you need to thrive – in our offices or yours.**

# Job Summary

The Pre‑Sales Cybersecurity Solutions Engineer is a customer‑facing security professional who provides consultative technical support to customers and internal sales teams. This role focuses on designing, positioning, and articulating cybersecurity solutions that align with customer business objectives across modern enterprise, hybrid, and cloud environments.


The ideal candidate combines strong technical depth with the ability to translate complex security concepts into clear, business‑relevant outcomes. This remote position may require periodic reporting to the office in Austin, Texas, based on business needs and as determined by SHI.

Role Description

• Lead technical discovery sessions to understand customer business goals, security challenges, and technology environments.

• Assess customer security architectures and identify gaps, risks, and opportunities for improvement.

• Demonstrates expertise in email security environments (e.g., SEG, API-based protection, phishing defense, and data protection) and develops high-level architectures, solution proposals, and supporting technical documentation.

• Design and recommend scalable cybersecurity solutio...