People Partner & People Operations Manager (Global Revenue & Customer Experience Functions)

About this role

• As our first People Partner & People Operations member based in New York, you have a rare builder’s opportunity
• You won’t just execute an off-the-shelf playbook; instead, you will partner closely with our VP People in our headquarters in Dusseldorf/Germany to jointly architect, establish, and launch vivenu’s first People Partner role from scratch
• Acting as the trusted on-the-ground anchor for our New York and Tampa teams, you will collaborate directly with our US-& Germany-based Leaders in Sales and Customer Experience (CX). This role is perfect for a pragmatic expert who loves the duality of driving local people programs while keeping a sharp, hands-on eye on our US operational and compliance foundation
• Because we believe true people partnership and deep cultural roots are built face-to-face, this is a fully on-site role based out of our vibrant Manhattan hub
• Leadership Advisory & Business Acumen: Act as the trusted, commercially-minded, go-to People Partner for our US and Germany-based Revenue and CX leaders. By understanding our business model and commercial challenges, you will help them navigate team dynamics, structure their departments to meet business goals as they scale, and equip them with the practical tools and confidence to lead independently
• Global People Team Collaboration: Seamlessly align and collaborate with our Dusseldorf-based People Team for Germany-specific HR and legal topics, as well as with the Talent Acquisition Team to ensure a seamless, high-velocity hiring experience for all Revenue & CX hires
• Multi-Hub Presence: While New York City is your main office anchor, you thrive on personal connection. You will maintain a regular presence at our Tampa hub to support leaders and teams on the ground, and travel periodically to our Dusseldorf/Germany headquarters to build close ties with the local German People Team and our European Revenue/CX managers
• Program Execution: Drive the seamless, end-to-end execution of core people progra...