Operations Manager - Trustee & Default Title Operations
Company: FCT
Location: Irving, TX 75063
Salary: $85,000 - $113,300 a year
Type: Full-time
Posted: 2026-06-30
About this role
# Who We Are
Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
# What We Do
We are seeking an experienced and detail-oriented Operations Manager with a strong background in trustee services, title insurance, and default loan operations. This role will oversee day-to-day operational functions, lead and develop a team, and drive process improvement initiatives to enhance efficiency, compliance, and customer service. The ideal candidate is highly organized, analytical, and experienced in managing operational workflows within the foreclosure, trustee, and title industry.
What You'll Do
- Manage daily operations related to trustee services, title insurance, and default loan processing.
- Lead, coach, and develop a team of operations professionals to ensure productivity, accuracy, and accountability.
- Monitor workflows, service levels, and operational performance metrics to ensure timely and compliant execution.
- Identify operational inefficiencies and implement process improvement initiatives to streamline procedures and reduce risk.
- Ensure compliance with state...