Operations Business Analyst (West Coast)

About this role

WR Immigration is a global immigration firm known worldwide for its innovation, technology, high touch legal services, and flawless execution. With offices across multiple time zones, the firm provides corporate global visa services in over 100 countries. WR is one of the fastest growing immigration service providers worldwide with over 50 attorneys and 150 immigration professionals working out of offices in Boston, Denver, Los Angeles, New York, Oakland, San Diego, San Francisco, Santa Monica, and Shanghai.

We are seeking a highly organized Operations Business Analyst to support the firm’s Operations and Global teams. The role sits at the intersection of operations, billing, and executive support, and reports directly to the Director of Operations. This role serves as an operational bridge between attorneys/case managers, global vendors, the accounting function, and firm clients. While accounting-related, this is not a traditional accounting role and does not involve issuing invoices or preparing financial statements although it does involve running reports on IT platforms and analyzing billing data. This is an excellent opportunity for someone who enjoys both data-driven operational work and high-level coordination/executive support responsibilities. Training and mentorship will be provided for the right candidate.

Responsibilities:

- Support operational projects aimed at improving processes, efficiency and workflow across teams, including accounting, legal and tech functions.
- Assist in developing and maintaining standardized processes and documentation
- Help coordinate cross-functional initiatives involving legal teams, global vendors, and operations
- Assist with project management reporting and stakeholder communications. Track project progress and follow up on deliverables
- Provide administrative and coordination support to the Operations leadership
team
- Support scheduling, prioritization, and execution of key operational initiatives
- Pre...