National Key Account Manager – (Auto Industry)

Company: Würth Group

Location: Birmingham B1

Type: Full-time

Posted: 2026-10-15

About this role

National Key Account Manager – (Cargo Industry)

Salary: £35,000 - £55,000, inc OTE

The role is in our automotive industry, covering a diverse sector of customers. We require people with excellent sales skills and proven success in account management, goal setting and target achievement. Experience in the automotive industry is desired, selling products and solutions including fixings, tools, chemicals and engineering consumables is preferable.

This is a national role, which requires you to travel extensively around the UK, however a candidate located within the midlands is preferred, but not essential.

Job Summary:

The Key Account Manager is responsible for managing and developing a portfolio of strategic customers, ensuring strong customer relationships, sustainable revenue growth, and excellent service delivery.

The role works closely with customer stakeholders and internal functions to maximise customer value, improve customer retention, and identify opportunities for account expansion. Acting as the customer's primary commercial contact, the Key Account Manager ensures customer requirements are understood and supported across the business.

Key Responsibilities:

Account Management

  • Manage assigned strategic customer accounts
  • Consistently present results and forecasts to the senior leadership team on a monthly and quarterly basis.
  • Build strong customer relationships across multiple levels
  • Conduct regular account reviews and planning meetings
  • Develop customer growth plans
  • Support customer retention and satisfaction initiatives
  • Ensure customers receive a consistent experience

Commercial Growth

  • Identify opportunities for revenue growth and account development
  • Increase category penetration within accounts
  • Support implementation of new products and solutions
  • Achieve account growth targets and KPIs
  • Develop pipeline opportunities within assigned accounts
  • Support long-term account development strategies

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