Manager, Sales Operations - EMEA

About this role

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.


In November 2022, Netflix launched an ad-supported tier, enabling the delivery of standard 15 and 30 ads. Since then, we've expanded our suite of advertising solutions and have grown our ad-supported monthly active user count to more than 80 million globally. We are now scaling capabilities that focus on live content, brand integrations, and other opportunities that allow brands to partner with us across an even wider Netflix footprint.


As our Ads program scales, we’re building out a team that will help steward and support our go-to-market strategy, specialising in Sales Operations.


Visit our culture memo and long-term view to learn more about the unique Netflix culture and the opportunity to be part of our team. The position reports to the Director of Market Planning and Operations and is based in London.


Responsibilities Will Include

• Quarterly Sales Planning Process: End-to-end process leadership and facilitation covering book assignments, territory hierarchy, bottom-up and top-down quota setting across EMEA.
• Sales Execution Process Management: Oversee the processes which guide our sellers, including CRM / Engagement systems and reporting
• GTM Guidance & Policy: Act as a regional POC to implement guidance and policies such as Global Accounts or cross-market management, transfers accounts between Segments / channels
• Insights and Analytics: Full ownership of the regular cadence of EMEA business reporting across weekly, monthly and quarterly business reviews. Ad hoc analysis and deep-dives on business areas. Full ownership of understanding regional business performance.
• Dashboard development: Support buil...