Manager, Sales Operations and Enablement

About this role

Overview
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and three all-suite yachts carry just 148 to 342 guests and cruise around the world.
Our Mission
: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary


Our Vision
: Enriching people’s perspective through inspired travel


Our Values
:
W
elcoming,
I
nnovative,
N
ow,
D
iscipline,
S
erve,
T
eamwork,
A
uthentic,
R
esponsible


Windstar Cruises is dedicated to delivering unique and immersive travel experiences to our discerning guests. We are seeking a
Manager of Sales Operations & Enablement
to support Windstar Cruises’ global sales performance by executing and continuously improving core sales operations, enablement, and sales technology processes. This full-time, permanent role is responsible for translating commercial strategy into scalable processes, tools, insights, and enablement programs that help sales teams operate efficiently and effectively.


The Manager works closely with Global Commercial, Sales leadership, Revenue Management, Marketing, Contact Center/VPC, IT, Finance, HR, Legal, Operations, and Itinerary Planning to ensure consistent execution across International, Global Accounts, Charters, and Travel Partners. The role focuses on driving adoption, improving seller experience, and delivering measurable gains in productivity, forecast accuracy, and revenue outcomes.


This position will be fully remote, and must be located in the UK.
Responsibilities

• Sales Planning & Operational Support
• Support International Sales leadership in executing annual and quarterly sales plans, pipeline management, and forecasting processes.
• Prepare operational inputs, materials, and analytics for pipeline reviews, QBRs, and sales planning cade...