Manager, Payment Operations

About this role

## About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

### About the team

The Payment Operations team sits at the heart of Rippling’s financial infrastructure, responsible for ensuring that every customer payment is executed reliably, accurately, and on time. As Rippling expands globally, this team plays a mission-critical role in scaling our operations and delivering a seamless experience to customers.

Our specialists monitor and manage complex flows of funds across products and geographies, investigate and resolve payment exceptions, and work closely with banking partners, product, and engineering teams to continuously improve system performance. We operate with a bias for precision, speed, and customer impact—ensuring every transaction meets our bar for operational excellence and regulatory compliance.

### About the role

As a Payment Operations Manager, you will lead a team of specialists responsible for monitoring fund flows, resolving payment exceptions, and ensuring timely execution across our global payment rails. You’ll serve as the primary point of contact for your team’s day-to-day op...