Manager, Cafe Marketing Operations

About this role

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits


Job Description
The Restaurant Marketing Manager is responsible for developing, coordinating, and executing marketing initiatives at Hard Rock Cafe to drive guest traffic, increase revenue, and strengthen brand presence. This role collaborates with local, regional, and global teams, as well as agency partners, to ensure the consistent, high-quality execution of all promotions in line with brand guidelines. The role owns local marketing responsibilities across PR/social, activations, partnerships, advertising, and cafe live entertainment.


Success in this position comes from delivering clear, effective, on-brand deliverables in a timely manner that support operators in growing guest visits, top-line revenue, and bottom-line profitability. This requires knowledge of trends, strong industry & community relationships, and expertise in restaurant, retail, and entertainment environments. The ideal candidate must be a results-driven, self-starter with strong instincts and adaptability, who is comfortable working in a fast-paced environment.


Essential Functions

• Restaurant Marketing Support

• Execute and amplify brand campaigns and initiatives with strong attention to location awareness
• Assist with annual local calendar planning; create and own local-relevant OpenTable experiences, campaigns and offers end-to-end to drive foot traffic and increase revenue for the cafe and retail
• Support creative asset development; maintain on-site collateral and own the customer journey
• Build activation decks and support...