Manager, Business Operations & Administration

About this role

Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com .

WHAT YOU WILL BE DOING

• Supporting the successful integration and reporting of large-scale global accounts across multiple systems, while finding the most efficient process for a global team.
• Develop an understanding of the team’s core products and capabilities and be able to support Leads in resource allocation.
• Ability to meticulously track revenue and costs (people and systems) across multiple platforms (e.g. Salesforce, Workday, etc.) including accurate time and resource reporting, and the ability to speak to project variances.
• Supports development of weekly/monthly/quarterly updates to leadership team with reporting on the previous period’s actuals and forward-looking projections to optimize utilization and profitability.
• Support planning and operations across scoping, budgeting, and procurement workflows.
• Partner with internal and client teams to manage intricate procurement processes, ensuring alignment to MSA terms and frameworks/policies.
• Serve as a cross-functional liaison between operations, finance, and legal, and identify process improvements to drive efficiency and consistency.
• Operate with transparency, always escalating the appropriate issues, while maintaining a solutions-oriented approach.
• Ability and willingness to challenge the status quo to find new opportun...