Machine Learning Ops, AI Engineer

Responsibilities

The engineer will design, build, and operate secure, scalable AI infrastructure while establishing production-readiness standards across agentic AI platforms. They will also manage CI/CD pipelines, implement governance controls, and ensure observability and reliability for AI workloads.

Requirements

Candidates must have at least five years of experience in cloud infrastructure, DevOps, or MLOps with proficiency in AWS and Azure. Strong expertise in infrastructure as code, security, and AI governance is required, along with the ability to work effectively in a stakeholder-intensive environment.

Skills

• MLOps
• AI Infrastructure
• Cloud Engineering
• DevOps
• Terraform
• Bicep
• CI/CD
• Azure
• AWS
• Python
• SQL
• Spark
• Databricks
• Kubernetes
• Docker
• Governance

About this role

Purpose:
Mission is seeking an MLOps and AI Infrastructure Engineer to build and operate production-grade infrastructure across our agentic AI platforms. This hands-on role sits at the intersection of cloud engineering, DevOps, AI platform operations, and AI governance. The successful candidate will ensure that our AI infrastructure is secure, observable, scalable, resilient, auditable, and ready for enterprise production use.
This role owns the engineering practices that move AI workloads safely from development through production, including deployment automation, CI/CD, cloud security, monitoring and observability, incident response, model and agent lifecycle controls, model drift detection, and governance evidence. The role partners across engineering, data, product, security, and business teams to establish repeatable production-readiness standards across all three platforms.
Essential Duties/Functions:
AI infrastructure and production readiness
Define and implement production-readiness standards for the agentic AI platforms, covering deployment, security, observability, reliability, scalability, resilience, cost management, rollback, and auditability.
Design, build, and operate secure, scalable, and resilient AI infrastructure across Azure and AWS.
Establish reference architectures, environment standards, landing-zone patterns, and governance controls for agents, models, data, APIs, and platform components.
Partner with engineering and product teams to identify operational and governance risks early and move prototypes into production safely.
DevOps, deployment, and CI/CD
Build and maintain CI/CD pipelines for infrastructure, applications, models, prompts, agents, configuration, and supporting services across development, test, and production environments.
Create reusable Terraform and Bicep modules with version control, peer review, automated validation, and policy-as-code controls.
Automate testing, security checks, approvals, artifact versioning, environment promotion, release controls, and rollback procedures using Azure DevOps and Bitbucket Pipelines.
Security, governance, and risk controls
Implement identity and access management, secrets management, encryption, network security, vulnerability management, configuration controls, and secure-by-default platform patterns.
Operationalize AI governance through model and agent inventories, version tracking, approvals, risk assessments, documentation, lineage, access controls, and audit evidence.
Partner with security, legal, compliance, and risk stakeholders to translate governance requirements into technical controls and repeatable operating practices.
Monitoring, observability, and model operations
Implement end-to-end monitoring, logging, tracing, alerting, dashboards, and audit trails for AI platforms and their dependent services.
Monitor availability, latency, throughput, errors, data quality, model performance, token and cloud costs, security events, and user-impacting failures.
Establish controls for model, data, and concept drift, prompt and configuration changes, degraded output quality, and unexpected agent behavior.
Define thresholds, escalation paths, and remediation procedures for retraining, redeployment, rollback, and incident response; lead root-cause analysis and corrective actions.
Networking, resilience, and scalability
Design and operate cloud networking, hybrid connectivity, firewalls, DNS, load balancing, private endpoints, and secure service-to-service communication.
Implement backup, disaster recovery, business continuity, and failover strategies appropriate to AI workloads and business-critical services.
Plan capacity and performance and implement horizontal and vertical scaling while managing service limits, reliability, and cost.
Technical insights and business partnership
Provide technical direction, standards, code and architecture review.
Work effectively with business, delivery, product, data, security, and engineering stakeholders to communicate readiness, risk, dependencies, and tradeoffs.
Stay current with cloud, MLOps, AI platform, and governance practices and recommend improvements that strengthen production readiness.
Required Qualifications:
Five or more years of experience in cloud infrastructure, DevOps, MLOps, or AI platform engineering across AWS and Azure.
Professional-level architecture certification in both AWS and Azure is preferred.
Hands-on experience with Azure DevOps, Bitbucket Pipelines, and CI/CD for production systems.
Strong experience with Terraform, Bicep, infrastructure as code, version control, peer review, and policy as code.
Experience with cloud security, IAM, networking, secrets management, encryption, vulnerability management, disaster recovery, and business continuity.
Experience implementing monitoring, logging, alerting, tracing, observability, and auditability for distributed systems.
Practical MLOps or AI platform operations experience, including deployment, versioning, performance monitoring, drift detection, and rollback.
Working knowledge of AI governance, responsible AI, data privacy, model risk management, and audit or regulatory compliance.
Experience supporting business users or working in a forward-deployed, customer-facing, or similarly stakeholder-intensive technical role.
Ability to deploy, operate, and troubleshoot APIs across Azure and AWS.
Experience delivering AI solutions using LLMs, RAG, machine learning, or agent frameworks.
Ability to deploy and manage Databricks environments in Azure using infrastructure as code.
Strong problem-solving, written and verbal communication, and stakeholder management skills.
Preferred Qualifications:
Cloud architect certification or equivalent architecture experience.
Experience with containers and orchestration, including Docker and Kubernetes.
Experience with observability platforms and practices for distributed applications and AI workloads.
Experience with model registries, experiment tracking, evaluation framew...

About Mission US

Insurance · 51-200 employees · headquartered in Alpharetta, Georgia