Logistic Operations Manager US

About this role

### About Hilo by Aktiia

High blood pressure is the world's most common disease, causing 18M deaths each year. At Hilo by Aktiia, we're building a world where no lives are lost to its effects — with technology that helps people take control of their health.

We're a venture-backed scale-up with $96M raised from investors in Europe and the US. Rooted in 18 years of research at the Swiss Center for Electronics and Microtechnology (CSEM), our device is the world's only medically accurate, cuffless, continuous blood pressure monitor for daily use — clinically validated and CE Marked as a Class IIa medical device, now available in 12 countries. In July, we launched in the US.

We're a remote-first company headquartered in Neuchâtel, Switzerland, united by our passion for impact and innovation.

Role overview

Every Hilo Band that reaches a customer on time is one more person who can start taking control of their blood pressure. As Logistics Manager you own our day- to- day D2C logistics execution end to end: Webshop and Amazon across the USA and Canada markets. That covers daily fulfilment and outbound logistics, inbound transportation from our factories to regional warehouses, last mile delivery, returns, and the daily relationship with our 3PLs and carriers. Our network has grown to six third party logistics partners worldwide, including our newest partner in the US. Your impact comes from running the operation superbly well every day, resolving issues before customers feel them, and steadily making the flows you own smoother, faster and more cost efficient. You contribute to our wider logistics strategy, while overall network architecture sits with Operations leadership. You work as an individual contributor without direct reports, in close collaboration with Manufacturing, Finance, Sales, Quality and Customer Service, with room to grow as the network scales.

Location: US-based, preferably East Coast, must be authorised to work in the United States, with reg...