Lead Software Engineer, ServiceNow AI (Remote)

About this role

Job Description
Lead Software Engineer, ServiceNow AI
We are Lennar
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.


A Career that Empowers You to Build Your Future
The Lead Software Engineer, ServiceNow reports directly to the Engineering Manager. As a Lead Software Engineer, ServiceNow, you would be responsible for leading the design, development, and evolution of enterprise‑grade ServiceNow solutions with the deep expertise in Now Assist and Agentic AI implementation within the ServiceNow Platform.


This role requires a hands‑on who combines deep platform expertise, AI‑driven automation, and integration architecture to deliver scalable, secure, and business‑aligned ServiceNow solutions. You will be a key technical authority driving the design, development, and deployment of AI-powered solutions across our enterprise ServiceNow environment.


Responsibilities include working closely with the product management team to ensure we deliver the best user experiences.


Your Responsibilities On The Team

• Own the end‑to‑end ServiceNow architecture across Now Assist capabilities related to Platform, ITSM and HRSD.
• Design scalable, upgrade‑safe solutions aligned with ServiceNow best practices and enterprise standards.
• Lead technical design reviews and architecture governance
• Integrate ServiceNow with large language models and third-party AI services.
• Define and govern AI skill configurations, virtual agent flows.
• Ensure data security, role‑based access, and...