Lead Project Manager

About this role

Responsible for staff management and directing and managing services for client projects to assure high quality, on-time, and on-budget services while promoting excellent customer service.

As a Lead Project Manager, you will oversee staff management and the successful delivery of client projects to ensure high‑quality, on‑time, and on‑budget outcomes. You will play a key role in maintaining service excellence, ensuring operational consistency, and supporting both customer satisfaction and team development across project lifecycles.

What You’ll Be Doing

• Manage designated Project Management staff, including mentoring, developing career paths, and building role‑specific competencies.
• Ensure all required training is completed and documented.
• Review system configurations and study documents to ensure accuracy, quality, and compliance with SOPs and standards.
• Coordinate routine status meetings to support communication, workload oversight, and forecasting.
• Collect and monitor staff metrics to support operational insights.
• Independently lead all phases of program/study delivery, including Planning & Setup, Monitoring, and Closeout.
• Gather customer requirements and communicate them effectively to internal teams.
• Develop study documentation and oversee equipment distribution and tracking.
• Prepare and deliver operational reports.
• Oversee study data and documentation archiving in alignment with quality expectations.
• Set and maintain clear customer expectations throughout the project lifecycle.
• Monitor timelines and manage financial elements, including budget review, revenue forecasting, scope changes, and invoice reconciliation.
• Identify risks, propose mitigations, and escalate issues when appropriate.
• Manage internal and external negotiations to support collaboration, efficient resource use, and positive team environments.
• Apply structured problem‑solving approaches and maintain issue‑tracking documentation to ensure timely resolution.
• Pr...