IT Manager, Product Operations (Digital Workspace), Hybrid
Company: Eversource Energy
Location: Berlin, CT 06037
Salary: $164,410 - $182,680 a year
Type: Full-time
Posted: 2026-04-17
About this role
Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).
*Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature ofworkand team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject tochange, basedon managerial discretion and work performance. All applicants must be able to**work* *up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.*
The IT Manager, Product Operations (Digital Workplace) is responsible for leading the implementation, operation, and support of Digital Workplace technologies and services that enable a secure, productive, and consistent end-user experience. Meeting this objective requires continual monitoring of the cost and performance of existing products and services, scanning the technology horizon for new alternatives, partnering with IT and business leadership to understand current and emerging workplace needs, performing technical and business analysis on technology options, defining the portfolio of Digital Workplace technologies, products, and services, and communicating outcomes to IT and the business.
Develops deployment and adoption plans to ensure services are expanded, upgraded, and enhanced to meet changing business requirements. Manages key operational ...