Integration Project Manager 2

About this role

Company Description

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

Job Description

We’re looking for a highly organized and driven Integration Project Manager to lead the successful onboarding and deployment of new clients and technical solutions. In this role, you’ll manage multiple complex, high-priority integration projects, ensuring client requirements are seamlessly translated into effective operational workflows.

You’ll play a key role in guiding projects from scope through go-live - owning project plans, assessing risks, coordinating stakeholders, and tracking progress every step of the way. This is a great opportunity for someone who thrives in a fast-paced environment, enjoys solving complex problems, and is passionate about delivering outstanding client experiences while mentoring others along the way.

Responsibilities:

Project Planning & Execution

• Create and execute standardized, comprehensive implementation plans for complex customer accounts.
• Create a standardized project plan for each customer implementation (the majority of projects may be of complex/ultra-complex nature).
• Validate project scope, resource requiremen...