Installation Project Manager

Responsibilities

The Installation Project Manager leads the end-to-end installation of games and fixtures at new locations, managing site logistics, schedules, and cross-functional crews. They ensure all installations meet quality standards and are handed off to the operations team on time and on specification.

Requirements

Candidates should have experience in themed entertainment, construction, or AV installation, along with strong leadership and organizational skills. The role requires the ability to travel frequently, work long shifts, and handle physical tasks like lifting and working on ladders.

Skills

• Project management
• Site logistics
• Team leadership
• Construction coordination
• Quality control
• Scheduling
• Technical installation
• AV systems
• Low-voltage wiring
• Budgeting
• Communication
• Problem solving
• Google Workspace
• Drafting tools
• Safety compliance

Benefits

• Bonus
• Paid holidays
• Paid time off

About this role

Position: Installation Project Manager - Great Big Game Show

Direct Supervisor: GBGS Installation Manager

Job Description: The Installation Project Manager leads the installation of games and fixtures at new Great Big Game Show (GBGS) locations, from install planning through handoff to the operations team. This team member runs the install on site: coordinating technical, scenic, and carpentry crews, managing site logistics and equipment arrival, setting the daily schedule, and holding the work to GBGS quality standards.

The role works closely with the Construction Project Manager, who runs owner-side construction of each space. Construction delivers a ready site. The Installation Project Manager plans the install around that readiness date and delivers finished, working games on time and on spec.

This is a travel-heavy role. It is ideal for someone who thrives on variety, enjoys solving problems in real time, and wants to play a central role in bringing new Great Big Game Show locations to life.

Pay & Benefits:

* Starting Pay: $60,000-$70,000 (Plus Bonus)

* Eligible for Full Time Benefits as outlined here [https://drive.google.com/file/d/1yjZ6zdMwyjJCScTl_U1urzn_ZuR9sZ9I/view?usp=sharing].

* Eligible for HQ Bonus

* 8 Paid Holidays + 15 PTO Days

Hours & Schedule:

* Location: HQ - Smyrna, TN (non-remote)

* Work Hours:

* In-office: 40-45 hours per week.

* On installations: 70+ hours/week during active installations (includes weekends with compensatory rest days)

* Travel about 50%: about 8-12 installation trips a year, 10-12 days each (local and out-of-state); expenses covered by the company

* Work Schedule Expectations:

* Office: Monday - Friday, day shift.

* Installation: Monday - Friday plus weekends, with varying shifts (Dayshift, Midshift, Nightshift). Weekend work may include subsequent rest days.

Job Responsibilities:

INSTALLATION PLANNING

* Build the install plan for each deployment: crew plan, sequence of work, shifts, and target handoff date.

* Review store layouts against site conditions and gameplay standards, and raise conflicts with the Construction Project Manager and Production before install starts.

* Order install materials and tools (truss, lighting, wiring, etc.). Confirm quantities and specifications against the install plan before ordering.

* Coordinate shipping and delivery of games, fixtures, and equipment so everything arrives when the site is ready for it.

SITE READINESS

* Track construction readiness dates with the Construction Project Manager, and confirm the site is ready for installation (power, data, finishes, and access) before crews travel.

* Send site conditions that affect installation to the Construction Project Manager, with photos and measurements, so they can be corrected before or during install.

* Route general contractor, landlord, and permit issues through the Construction Project Manager.

ON-SITE INSTALLATION LEADERSHIP

* Serve as the primary site lead during game deployment.

* Coordinate game installation teams (technical, scenic, carpentry) to keep the work aligned with the install plan.

* Lead site logistics, equipment arrival, staging, and daily schedules. Set daily priorities for the crew and adjust the schedule as conditions change.

* Keep stakeholders updated with a daily written status: progress, issues, and any change to the handoff date.

* Follow site safety practices and the site rules set by the landlord and general contractor.

QUALITY, PUNCH LISTS, AND HANDOFF

* Manage and enforce quality standards using internal installation checklists and punch lists.

* Conduct onsite inspections and close each punch list item before sign-off.

* Oversee readiness of the games for handoff to the operations team. Any open item at handoff has an owner and a due date.

* Report issues found on site to Production and R&D so they can improve future builds.

FOLLOW-UP AND DOCUMENTATION

* Send a written recap after each install: what was completed, open items, owners, and due dates.

* Keep install records (plans, schedules, checklists, punch lists, and photos) in the project folder so another project manager can pick up an install at any point.

* Suggest updates to installation checklists and standard processes based on what was learned on site.

Preferred Qualifications:

* Experience in themed entertainment installations, exhibit or AV installation, construction, or facilities coordination

* Experience leading crews on site, including peers and vendors in an informal reporting structure

* Plans and runs schedules with many moving parts, and adjusts quickly when conditions change

* Highly organized and a proactive communicator, including clear written updates that others can act on

* Accurate with measurements, quantities, and details, and checks work before sending it

* Positive, resourceful, and adaptable in the face of shifting conditions

* Enjoys traveling and working in dynamic, hands-on environments

* Proficient with Google Workspace and project tracking tools

* Valid driver's license and able to travel as described

* Familiarity with SketchUp, Revit, or other drafting tools

* Experience with low-voltage wiring or AV systems

* OSHA 10 or OSHA 30 certification

* Passionate about interactive experiences and building things that bring joy

* Able to lift up to 50 lbs, work on ladders and lifts, and work in tight spaces on active job sites.

* Able to work long shifts on your feet, including night and weekend shifts during installations.

About The Escape Game

Entertainment Providers · 1,001-5,000 employees · headquartered in Nashville, TN · founded 2014