Inbound Account Executive

Responsibilities

The Inbound Account Executive will respond to inquiries and build relationships with prospective learners to guide them through the enrollment process. They will manage the sales pipeline using a CRM and collaborate with internal teams to ensure a positive customer experience.

Requirements

Candidates must have at least two years of experience in sales, business development, or enrollment advising, along with a bachelor's degree or equivalent experience. Proficiency in CRM tools and strong consultative selling skills are required, and the candidate must reside in the United States.

Skills

• Sales
• Business development
• Enrollment advising
• Relationship building
• Consultative selling
• CRM
• HubSpot
• Communication skills
• Discovery
• Customer experience
• Microsoft Office
• Virtual collaboration tools
• Account management
• Pipeline management

Benefits

• Medical
• Paid Time Off
• 401k with matching
• Remote work setup
• Growth opportunities

About this role

Job Title: Inbound Account Executive
Location: Remote (U.S.-based)
Reports To: Chief Revenue Officer
Employment Type: Full-Time
FLSA Classification: Non-Exempt
Compensation: $31.25 p/ hour + commission

Who We Are
LanguageBird® is an accredited online language school providing personalized language learning experiences to learners around the world. Through one-to-one instruction and partnerships with schools and organizations, we help learners build language skills through meaningful human connection, flexibility, and learning experiences designed around their goals.
As LanguageBird continues to grow, we’re expanding our reach and building partnerships that help more schools and learners experience what LanguageBird has to offer.
Our company core values are Growth Mindset, Relationships, Ownership & Outcomes, Work with Intention & Momentum, Team Energy & Positivity, and Human Connection. They guide how we work, make decisions, and show up for our learners, partners, and one another. We look for team members who embrace these values and bring them to life in their work each day.

About the Role
LanguageBird is seeking an Inbound Account Executive to help prospective learners and parents/guardians explore our language learning programs and make informed enrollment decisions. This role combines relationship-building with consultative selling, taking the time to understand each learner's goals and recommending programs that best meet their needs.
Working closely with Revenue Department leadership and cross-functional teams, the Inbound Account Executive will guide prospective customers from initial inquiry through enrollment, providing a personalized, responsive experience that builds trust and supports LanguageBird's continued growth.

Key Responsibilities
Respond to inbound inquiries from prospective learners, parents/guardians, and referral sources in a timely and professional manner
Build relationships with prospective customers by understanding their educational goals, needs, and interests
Conduct consultative discovery conversations and recommend appropriate LanguageBird programs and services
Guide prospective customers through the enrollment process, addressing questions and supporting informed decisions
Manage inbound sales opportunities from initial inquiry through enrollment, maintaining consistent communication and follow-through
Build and maintain
an accurate sales pipeline, including prospect information, opportunity status, and next steps
Use LanguageBird's CRM to track sales activities, manage opportunities, and support enrollment forecasting
Collaborate with Revenue and other departments to support a positive customer experience and smooth transition from enrollment to program participation
Maintain a strong understanding of LanguageBird's programs and services to provide accurate information and recommendations
Participate in ongoing training, coaching, and continuous improvement efforts to strengthen sales effectiveness and the customer experience

Required Qualifications
Bachelor's degree in business, marketing, sales, education, or a related field, or equivalent combination of education and experience
Minimum of two years of experience in sales, business development, enrollment advising, or a related customer-facing role
Strong relationship-building and communication skills, with the ability to engage effectively with prospective learners and parents/guardians
Strong discovery and consultative selling skills, with the ability to understand customer needs and recommend appropriate solutions
Experience using CRM tools to manage customer relationships, sales opportunities, and follow-up activities
Strong organizational skills, initiative, and accountability, with the ability to manage multiple opportunities and priorities
Proficiency with Microsoft Office and virtual collaboration tools
Experience working effectively in a remote environment
Must reside in and be eligible to work in the United States

Preferred Qualifications
Experience using HubSpot CRM
Experience in education, online learning, language learning, or a related industry
Experience managing a consultative sales process from initial inquiry through enrollment or purchase
Experience working in a metrics-driven sales or enrollment environment

Compensation & Benefits
Compensation: $31.25 p/ hour +
commission
Benefits: Medical, PTO, 401 (k) with matching, remote work setup, growth opportunities, mission-driven team

About LanguageBird

E-Learning Providers · 11-50 employees · headquartered in Los Angeles, CA · founded 2015