IDC Operations Manager

Responsibilities

The Operations Manager provides strategic leadership for the organization's financial, legal, HR, and operational infrastructure to ensure effective and sustainable performance. They oversee the finance and administration team while managing risk, compliance, and organizational development initiatives.

Requirements

Candidates must possess a relevant tertiary qualification and significant experience in operations, finance, or HR management within a non-profit or complex organization. Strong skills in financial oversight, regulatory compliance, and managing geographically distributed teams are essential.

Skills

• Financial management
• Human resources
• Operational management
• Strategic leadership
• Risk management
• Compliance
• Budgeting
• Forecasting
• Grant management
• Policy development
• Team leadership
• Problem-solving
• Communication
• Project management
• Stakeholder management

Benefits

• Remote working

About this role

Reports To: Executive Director
Status: FTE 0.8 - 4 days per week
Direct Reports: ● Finance Coordinator
● Administration Coordinator
● Grants and Finance Officer
Location: Remote working, based in Australia, Germany, the Netherlands, or the United Kingdom.
You must have the right to work in the country for which you apply. IDC is unable to support work visa applications or relocation.
Languages: Fluency and excellent communication skills in oral and written English
Compensation: Per annum depending on skills and experience:
Australia - SCHADS Level 6, pro rata for 0.8 FTE
The Netherlands, Germany, UK - 48,000-56,000 EUR gross annually for 0.8 FTE (based on a full-time equivalent of 60,000-70,000 EUR)

Background
International Detention Coalition (IDC) is a unique global network of over 200 civil society organisations and individuals in more than 75 countries, which coordinates with members and partners on advocacy, research, coalition and capacity building, to eliminate immigration detention and advance rights-based alternatives to detention. IDC is a highly recognised, impact-driven organisation, offering a stimulating workplace committed to local, national, regional and global change.
Role Purpose
The Operations Manager is responsible for making sure the organisation has the financial, legal, human resources (HR) systems, and operational infrastructure needed to function effectively, and sustainably, including risk management and ensuring compliance in the countries where IDC operates.
Role Summary
The Operations Manager provides strategic leadership for the organisation's financial, legal, HR systems, and operational infrastructure, ensuring that the organisation has the systems, capacity and controls required to operate effectively, sustainably and compliantly in multi-currency and multi-country settings.
The role sets the frameworks, standards and priorities through which operational functions are delivered, providing oversight of the Finance Coordinator, Administration Coordinator and Grants and Finance Officer, as well as relevant external providers. The Operations Manager focuses on organisational systems, planning, risk, quality and improvement.
The role is responsible for strengthening the organisation's operational infrastructure as it develops, ensuring that systems are fit for purpose, risks are identified and appropriately managed, legal and regulatory obligations are met, and personnel have the systems and support they need to work effectively.
The Operations Manager reports to the Executive Director (ED) and works closely with the Programmes Manager, Finance and Administration personnel, Regional Managers, and relevant service providers. The Operations Manager forms part of the Senior Management Team.

Role Responsibilities
Finance and Organisational Sustainability
Provide strategic oversight of financial management, grants financial management, budgeting, forecasting and organisational finances.
Oversee and support the Finance Coordinator and Grants and Finance Officer, ensuring effective implementation of finance and grants systems.
Work closely with the ED, Programmes Manager, finance and admin team, and relevant managers on annual budgeting and financial planning.
Ensure effective monitoring of financial performance, cash flow, expenditure and financial risks, providing advice to the ED and Senior Management Team.
Oversee the establishment and management of appropriate financial controls, payrolls systems, approval processes and delegations.
Oversee relationships with accountants, auditors, tax advisers and other financial service providers.
Lead on the improvements to financial systems as the organisation develops or operates in new places.
Oversee budgeting systems and allocations ensuring accurate compliance of grants finance and audit requirements.
Work closely with the Finance Coordinator and oversee the annual audit processes for IDC and other related programme audits.
Ensure financial systems provide accurate and timely information for informed organisational decision-making.
Human Resources Systems
Support the Executive Director to implement the organisation's human resources systems, ensuring personnel structures and capabilities are aligned with organisational priorities and needs.
Develop and implement recruitment and planning strategies and systems, including approaches to attracting, retaining and developing personnel across different regions and jurisdictions.
Develop appropriate and coherent benchmarks and frameworks for personnel roles that are localised, including remuneration, benefits and capacity, and use these to inform organisational planning, monitoring and recruitment.
Oversee and manage human resources systems, including employment arrangements in different jurisdictions, benefits, onboarding, performance management and other HR related systems.
Ensure human resources practices are compliant with applicable local legislation and organisational policies.
Support the enhancement of a wellbeing culture at IDC with related systems and benefits.
Oversee and support the Administration Coordinator's implementation of HR processes, ensuring systems are consistent, effective and fit for purpose.
Risk, Compliance and Contracts
Work closely with the ED to coordinate the organisational risk management framework, including the development, monitoring and mitigation of key organisational risks.
Manage and provide oversight of the organisation's legal entities and ensure statutory, regulatory and governance obligations are met as needed.
Establish and maintain appropriate internal controls across financial, operational, HR, data and compliance functions.
Oversee the organisation's grant finance compliance infrastructure, working closely with the ED, Programmes Manager and Grants and Finance Officer.
Ensure systems are in place to monitor donor financial and administrative requirements, contractual obligations, reporting deadlines and compliance risks.
Overs...

About International Detention Coalition

Non-profit Organizations · 11-50 employees · founded 2008