Head of Care Navigation Operations | Portfolio Company of 2070 Health
Company: 2070Health
Location: San Francisco, CA 94102
Type: Full-time
Posted: 2026-04-24
About this role
About us
W Health Ventures has set up India's first healthcare focused Venture Studio called 2070Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 24 months include Elevate Now, Nivaan Care, Reveal Healthtech , BabyMD and Everhope Oncology.
This role is for a company we are incubating within the studio.
About Kero Health
Kero Health is a care navigation platform that embeds directly inside physician practices to operationalize two new Medicare billing codes: Community Health Integration (CHI, G0019/G0022) and Principal Illness Navigation (PIN, G0023/G0024). We provide the staffing, technology, and compliance infrastructure so practices can generate new reimbursement revenue from care navigation without any upfront investment. Our navigators work under the practice's brand, are AI-assisted but human-centered, and every billing packet we produce is audit-ready. Backed by W Health Ventures, Leo Capital, and Sanos Capital.
The Role
You are the first operational hire - the person who has actually done this work and can now architect how it's done at scale. You've been a community health worker, patient navigator, or care coordinator yourself. You've screened for SDOH needs, helped patients navigate Medicaid, coordinated specialist referrals, logged your time under incident-to billing rules, and dealt with the messy reality of helping complex patients stay on their care plan. Now you're ready to take that lived expertise and build the entire care navigation operation from zero: the workflows, the training curricula, the QA systems, the team.
This is not a strategy-only role. In the early months you will personally carry a caseload of patients alongside...