General Manager | Sales / Operations Manager

Responsibilities

The General Manager will lead daily studio operations, implement policies, and drive business growth through effective team management. They are responsible for enhancing the client experience, increasing bookings, and maintaining a professional, productive work environment.

Requirements

Candidates must have prior experience in management, sales, or operations, along with strong leadership and problem-solving abilities. Excellent communication skills and the flexibility to work nights, weekends, and holidays are required.

Skills

• Management
• Sales management
• Operations management
• Leadership
• Customer service
• Problem solving
• Project management
• Communication
• Interpersonal skills
• Training
• Motivation
• MindBody software

Benefits

• Competitive pay
• Bonus structure
• Medical Insurance
• Paid Time Off
• Free massage services
• Skincare services
• 401k
• Dental
• Retail discounts
• Vision

About this role

Overview
We’re looking for a business-minded manager to lead daily operations and help grow our massage studio. You’ll strengthen the client experience, build local awareness, and develop practical strategies to increase bookings and retention—while supporting a positive, professional environment for our team. Contact us today!
Elements Massage® Studio Manager Benefits:
Competitive pay and bonus structure
Medical Insurance
Paid Time Off (PTO)
Free massage & skincare services
Manager Qualifications - A great manager believes in the therapeutic benefits of Massage and Skincare Therapy, and has the following:
Experience in management including but not limited to experience as a sales manager, operations manager, and/or general manager.
Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
Implement structure, policies, and procedures.
Customer Service oriented
Ability to identify and problem solve, set expectation, goals, and delegate
Strong verbal and written communications skills
Possess strong interpersonal skills to communicate with confidence
Must be an excellent organizer and problem solver with strong project management skills
Must be able to work flexible days and hours; including nights, weekends, and holidays
Competent trainer and motivator
MindBody Software experience a plus
Legal Disclaimer
©2024 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.

About Elements Massage

Wellness and Fitness Services · 5,001-10,000 employees · headquartered in Englewood, Colorado · founded 2006