General Manager - Operations (Cartology)

About this role

We are Cartology

Cartology is one of Australia’s leading retail media businesses, powered by the Woolworths Group. We provide targeted omnichannel marketing solutions and comprehensive closed loop reporting to help brands grow. With Cartology, brands can drive real customer impact across the shopper journey.

Cartology is truly pioneering the future of Retail Media, creating, shaping and leading this new industry that connects brands to customers in new and exciting ways.

Be nothing but yourself in a culture that is inclusive and innovative. Work as part of an ambitious, smart and passionate team and belong to something meaningful as part of the Woolworths Group.

About the role

As the General Manager of Operations, you won't just be running a department; you will be architecting a transformation. You will take end-to-end responsibility for campaign execution the moment a contract is won—ensuring seamless delivery across in-store print, online, digital screens, radio, and more.

Leading a talented team of approximately 100 people, your mandate is not to grow headcount, but to exponentially grow capability and efficiency through technology.

Key Responsibilities:

• Drive Strategy & Transformation: Move the operations function away from analogue processes and design a scalable, future-proof media platform.
• End-to-End Campaign Execution: Oversee inventory availability, platform delivery, external printers, vendors, and the design of all in-store materials and hardware.
• Innovate with Tech & AI: Pioneer the use of automation and AI to scale content creation, execution, and delivery.
• Elevate Internal Partnerships: Digitise and modernise critical relationships with internal stakeholders, including Brand & Marketing, 360, and Primary Connect.
• Vendor & Supplier Management: Sophisticate our ecosystem of external partners to ensure we are driving maximum value and agility.

What will I need

This is a role for a builder, not a caretaker. You are a s...