Freelance Ecom/Operations Project Manager / Right Hand to the COO - 40hrs/week - 100% remote

Responsibilities

The role involves working directly with the COO to manage operations, build performance dashboards, and coordinate cross-functional e-commerce projects. You will be responsible for analyzing data to identify root causes of performance drops and implementing AI-driven automation workflows.

Requirements

Candidates must have several years of DTC e-commerce experience and strong proficiency in data analysis tools like GA4 and Shopify Analytics. You should be highly organized, capable of independent execution, and experienced with AI tools such as Claude and ChatGPT.

Skills

• Project Management
• E-commerce Operations
• Data Analysis
• GA4
• Shopify Analytics
• Google Sheets
• AI Workflows
• Claude
• ChatGPT
• Shopify
• Meta Ads Manager
• ClickUp
• Asana
• Supply Chain Management
• Dashboard Creation

About this role

I’m currently hiring an Operations Project Manager / Right Hand to the COO for the team behind three DTC brands.
The role is very hands-on and cross-functional — ideal for someone who enjoys bringing structure into fast-moving e-commerce businesses.
The relevant bits:
👉 Full-time contractor, 100% remote
👉 Work directly with the COO across all three brands
👉 Build and monitor dashboards across marketing, supply chain and operations
👉 Analyze performance drops, find root causes and turn data into clear actions
👉 Coordinate campaigns and high-level e-commerce projects across teams
👉 Keep an eye on inventory, timelines and execution so nothing falls through the cracks
👉 Strong focus on AI workflows and automation across departments
👉 Clear growth path toward Head of Operations
What we’re looking for:
👉 Several years of DTC e-commerce experience across multiple areas
👉 Strong project management and very reliable execution
👉 Very comfortable with data analysis, GA4, Shopify Analytics and Google Sheets
👉 Strong hands-on experience with Claude / ChatGPT and AI workflows
👉 Comfortable with Shopify, Meta Ads Manager and ClickUp/Asana
👉 Fluent English and able to work very independently
This is not a classic PM role — we’re looking for someone who is strong with numbers, highly organized, proactive and comfortable taking a topic and running with it independently.
If this sounds interesting and relevant to your background, let’s chat and I can tell you more about the role, setup and team.

About Time to hire

Software Development · 11-50 employees · headquartered in San Francisco, California · founded 2025