Forward Deployed Software Engineer

About this role

### About Mecka AI

Mecka AI is building the data infrastructure layer for robotics and embodied AI.
We design and operate global systems for data capture, data labeling, and hardware-enabled workflows used by leading AI labs and robotics companies to train and validate humanoid and embodied AI systems.

We work closely with frontier robotics teams to bridge real-world data, simulation, learning-based systems, and deployed hardware.

## The Role

We're hiring a Forward Deployed Software Engineer to sit at the frontier with our most important customers — technical enough to be trusted directly with a sophisticated customer's engineering team, and the generalist who figures out what they need and owns how we deliver it. This is a mid-to-staff, high-autonomy role: less classic Sales Engineer, more Palantir-style Forward Deployed Engineer, judged on ownership and delivery quality rather than a narrow job description.

## What You'll Do

• Be the technical point of contact for a set of customers, credible enough to sit across from their engineering team and be trusted immediately.
• Understand what each customer is trying to accomplish, determine what data or delivery they need, and own how we build and ship it.
• Hold a strong customer support and SLA bar — respond fast, communicate clearly, close the loop on every delivery.
• Own the full delivery process end to end, not just your own piece of it, and find what's slow, fragile, or manual.
• Turn what you learn on one customer into durable improvements — tooling, process, standards — that make the next delivery faster and more reliable.
• Work directly with engineering, data, and operations teams to unblock delivery and escalate what needs to change upstream.
• Bring outside-in judgment back to the product and delivery systems — you're often the first to see where they break under real customer conditions.

## What You Bring

Must-have:

• Technical depth sufficient to earn credibility directly wit...