Field Operations Manager, Large Format

Responsibilities

Manage day-to-day maintenance, uptime, image quality, troubleshooting, and asset records for airport advertising displays, coordinating with contractors and airport teams. Review new installations, manage punch lists and service tickets, verify contractor work and invoices, and support operations for non-airport assets.

Requirements

Requires at least four years of experience in audio-visual or similar roles, hands-on experience with commercial displays, LED walls, and media players, and solid IT and networking knowledge. Candidates must be self-directed, experienced in contractor and multi-site project coordination, able to travel up to 40%, and able to meet airport security and physical requirements; a related bachelor's degree and OSHA 10 certification are preferred.

Skills

• Audio-Visual Systems
• Commercial Displays
• LED Walls
• Media Players
• IP Networking
• Remote Device Management
• Network Troubleshooting
• Structural Systems
• Reading Technical Drawings
• Contractor Management
• Multi-Site Project Management
• Digital Signage
• Video Switching
• AV Over IP
• Asset Management
• Airport Operations

About this role

About the role
The Large Format Associate Manager owns the day-to-day operations of Orange Barrel Media's airport advertising
assets across the United States. This person's main focus is day-2 operations: keeping static and digital out-of-home
(OOH) displays running, upgraded and maintained for the life of the asset. On new assets, they review the completed
work and drive punch lists through to handoff. The role travels up to 40%, works directly with contractors on site, and
also supports the wider Large Format Operations team on non-airport assets

Who this role is for
This role is built for an AV-minded professional who works independently and is happy to travel to job sites. Trips are
typically 1–2 days, so you get hands-on time in airports across the country and still come home to your own market.
It's a strong fit if you:
Have an AV mindset and take pride in keeping displays, switchers and networks running at their best.
Work well on your own, managing your schedule, travel and contractors without close supervision
Build strong, lasting relationships with local contractors, so every site visit runs smoothly and problems get solved together
Enjoy short trips to new job sites and solving problems hands-on
Already travel for work and want a steadier, more predictable routine

What you'll do
Day-2 operations and maintenance
Own uptime, image quality, content playback and physical condition of live airport assets
Plan routine maintenance for displays, media players, network gear and structures for airports
Troubleshoot equipment issues remotely and on site alongside local contractors, including video switchers, network switches, LCD and LED monitors, and large format OOH LED displays; escalate to vendors as needed
Asset management
Keep accurate records of hardware, network setup, condition and service history for each asset
Build working relationships with airport authorities and on-site facilities teams
New asset review
Review completed installs against plans and manage punch lists through handoff
Provide operational input to the project team
Ticketing and reporting
Log, prioritize and track issue tickets with the broader operations team
Report on open issues and recurring problems, and recommend fixes
Contractor coordination
Schedule contractors and site visits around airport access, security and badging
Verify completed work and approve invoices against scope
Non-airport support
Support the Large Format Operations team on non-airport assets, including inventory, maintenance and troubleshooting
Travel and self-management
Book your own travel and group site visits to reduce cost
Submit expense reports and status updates to the Large Format Operations Manager
Qualifications
4+ years in audio-visual or similar roles, with training in AV systems and IT infrastructure
Hands-on experience with commercial displays, LED walls and media players
Solid IT and networking knowledge: IP networking, remote device management, cellular and wired connectivity, basic troubleshooting
Working structural knowledge: mounting systems, framing, load and anchoring, and reading structural and electrical drawings
Proven experience managing contractors and multi-site projects to schedule and budget
Ability to travel up to 40% nationwide, including overnight and short-notice trips
Highly organized and self-directed; comfortable booking own travel and running own calendar
Valid driver's license and ability to pass airport security background checks and badging
Clear written and verbal communication with contractors, airport staff and internal teams
Preferred qualifications
Bachelor's degree in audio-visual, engineering, IT, construction management or a related field, or equivalent experience
Prior experience working in airports or other secured, high-traffic public venues
Experience with digital signage content management systems (CMS) and remote monitoring platforms
Familiarity with basic low-voltage electrical
OSHA 10 certification preferred
Hands-on experience with any of the following software and systems:
LED Display processing
Video matrix switching and AVoIP (AV over IP)
IT infrastructure, such as routers and network equipment
SiteTracker
Asana
Smartsheet
Work environment and physical requirements
Up to 40% travel across the U.S., typically 1–2 day trips; all other work is in the office or remote
Some work during overnight or off-peak hours to match airport access windows
On-site work in terminals, concourses and back-of-house areas, including lifts and ladders
Able to lift up to 50 lbs and stand, climb and walk for extended periods
Must follow airport security, safety and PPE requirements at all times

About Orange Barrel Media

Advertising Services · 201-500 employees · headquartered in Columbus, OH · founded 2004