Experienced Healthcare Case Manager – Intake & Operations (Remote)

About this role

## We Are Hiring Top Talent – Experienced Professionals Only

Beyond Core Therapy is a growing US-based healthcare organization specializing in Applied Behavior Analysis (ABA) therapy.

We are seeking an exceptionally capable, experienced, and highly motivated Case Manager who can manage a wide range of responsibilities in a fast-paced healthcare environment.

This is not a routine administrative position.

We need someone who is resourceful, extremely organized, adaptable, and capable of handling whatever challenges arise throughout the day.

The right candidate will be comfortable switching between client intake, ongoing case management, scheduling, family communication, administrative coordination, and urgent operational priorities.

We value individuals who think independently, take initiative, solve problems, and consistently deliver results.

## Key Responsibilities

• Manage new client intake, including communication, documentation, follow-ups, and coordination.
• Oversee ongoing client cases and ensure services run smoothly.
• Communicate with families, therapists, supervisors, and internal departments.
• Coordinate staffing, scheduling, and client service needs.
• Track outstanding documentation, authorizations, and case requirements.
• Identify and resolve operational issues before they escalate.
• Maintain accurate records and ensure timely follow-through.
• Support clinical and administrative teams with changing priorities.
• Handle urgent requests and unexpected challenges efficiently.
• Take on additional responsibilities as business needs evolve.

## Qualifications & Experience

• **Minimum 2–3 years of relevant professional experience** in healthcare administration, case management, patient coordination, or operations.
• Excellent spoken and written English.
• Strong multitasking, prioritization, and organizational skills.
• Proven ability to work independently and manage competing deadlines.
• Exceptional attention to detail and ...