Director, UX Designer (Director of User Experience)

About this role

About This Role

Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building.

Director, UX Design
Remote - USA
Fulltime

Role Overview

We are seeking an experienced and strategic Director, UX Design to lead the creation of intuitive, accessible, and impactful digital experiences for enterprise clients. This role combines UX strategy, experience design leadership, client consulting, team management, and hands-on design expertise.

The Director will partner with senior client stakeholders, product leaders, strategists, researchers, designers, and technology teams to translate complex business and customer needs into compelling digital experiences. The ideal candidate brings strong design leadership, a customer-centered mindset, and the ability to guide multidisciplinary teams from discovery and research through design and implementation.

Key Responsibilities

UX Strategy & Experience Design

• Define and lead UX and experience design strategies aligned with customer needs and business objectives.
• Translate complex business requirements, customer insights, and technical constraints into intuitive user experiences.
• Lead the development of **user journeys, experience maps, information architecture, user flows, wireframes, prototypes, and interaction designs**.
• Establish experience principles and design frameworks that create consistent experiences across digital channels.
• Guide teams through discovery, ideation, concept developmen...