Digital Strategy and Delivery Manager

About this role

About BigHand

BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through our expert knowledge and innovative technology, we enable our customers to achieve enhanced efficiency, better decision-making and harness their competitive edge.

We build with tomorrow in mind, transforming ideas into action and empowering our customers to succeed in a world of constant change. We make big happen for our customers.

We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where We Win Together, We Love to Learn, We Do the Right Thing, We Own It and We Find the Fun.

About The Role

The Digital Strategy and Delivery Manager owns how the business is discovered, understood, and trusted across digital and AI-mediated environments.

This role defines and evolves the company’s digital discovery strategy across traditional search, AI answer engines, generative platforms, social networks, websites, and key third-party ecosystems. It ensures the organisation is optimised for modern B2B buying journeys, where buyers increasingly self-educate, validate, and shortlist through AI-powered research and distributed digital touchpoints.

The role exists to future-proof visibility, authority, and trust, aligning digital discovery with brand evolution, product priorities, and growth objectives.

What You’ll Do

Digital Discovery Strategy (End-to-End)

• Define and own the digital discovery strategy across all owned, earned, and third-party digital surfaces, including:
• Corporate website and sub-domains
• LinkedIn and priority social platforms
• Search engines and AI answer engines
• Generative and LLM-powered research tools
• Analyst, review, partner, and industry platforms
• Establish how each surface supports different stages of the buying journey, from early awareness to deal validation
• Ensure digital discovery stra...