DevOps Engineer

About this role

Job Title: Dev Ops Engineer
*Location: Chicago, IL-Remote/Hybrid*

About Us:

At Predictive Sales AI (PSAI), we’re redefining how technology and intelligence transform digital marketing. Our AI-powered software enables home services businesses to make smarter, faster decisions—fueling growth through automation, prediction, and precision.

As a DevOps Engineer at Predictive Sales AI, you will play a critical role in maintaining, optimizing, and scaling our infrastructure and client-facing platforms. You will take ownership of deployment pipelines, system reliability, and automation initiatives while supporting both internal teams and enterprise clients.

This role requires a balance of technical execution, problem-solving, and process improvement, with increasing autonomy and influence over DevOps strategy and system architecture.

Key Responsibilities:

• Own and execute deployments, releases, and patch management through Azure DevOps pipelines
• Improve CI/CD workflows to increase efficiency, reliability, and scalability
• Ensure 100% successful rollout of patches across enterprise platforms
• Design and implement automation scripts to reduce manual processes
• Continuously identify opportunities to streamline infrastructure and operational workflows
• Manage DNS configurations, domain migrations, and backend system updates
• Issue, install, and monitor SSL certificates to ensure uninterrupted service
• Administer and maintain Office365 environments and user access
• Diagnose and resolve system, data, and performance issues across platforms
• Proactively monitor system health and recommend improvements
• Ensure high availability and reliability of client-facing systems
• Support internal teams with device setup, technical troubleshooting, and IT needs
• Manage office equipment inventory and onboarding logistics
• Provide timely and professional email-based support to clients and employees
• Lead and support migration of legacy platform clients...