Data Operations Manager

About this role

Grade A - £55,172 (National) or £61,028 (London - for London office based or home-based workers within the boundary of the M25) – There is also an additional homeworking allowance of £600 per annum for those working from home. For exceptional candidates a higher salary may be available.

Contracted Hours: Full time 37 hours per week

Contract Type: Fixed Term or Secondment Opportunity until 30 April 2027 (to deliver a project funded for this period only)

Location: Homebased

Closing date: Tuesday 28 April 2026 at 11.59pm

Picture this
Imagine leading the operational backbone of CQC’s Enterprise Data Platform (EDP), ensuring that data services are reliable, well-managed, and consistently deliver value to the organisation.

CQC’s cloud-based Enterprise Data Platform is built on Microsoft Azure to deliver governed data and analytics, integration and archiving capabilities.

As Data Operations Manager, you will play a key role in ensuring that demand is effectively managed, services are stable and high-quality, and that the organisation can confidently rely on the platform to support its insight and regulatory requirements .

The role
You’ll play an important part in delivering our mission. In this role, you’ll:

• Lead the operational management of the Enterprise Data Platform, ensuring services are reliable, controlled and meet organisational needs
• Manage demand, incidents, changes and releases, ensuring work is prioritised and delivered effectively
• Provide operational oversight and reporting, giving clear insight into performance, demand and value delivered
• Oversee data quality monitoring and assurance, ensuring issues are identified and resolved
• Work closely with the Data Platform Lead and Principal Data Engineer to ensure that platform capabilities and engineering standards are delivered effectively in practice

What you’ll do

• Manage demand, incidents, changes, releases and CAB
• Provide operational reporting on perfo...