Contract Payer Project Manager

About this role

Location: Remote
Supervisory Role: No
FLSA Status: Temporary W2 Contingent Work / Contractor
Length: 12 months / 40 hrs. week
Start Date: April 2026

Our Client is one of the healthcare industry’s fastest growing healthcare software solutions providers. Founded by professionals with deep experience in software development and healthcare, our platforms are tailored for post-acute payers and providers seeking innovative, yet cost effective ways to provide better service to patients and to maintain a high level of compliance in response to rapidly changing market regulations.

The Payer Project Manager is responsible for leading and executing on product implementations with the goal of driving client engagement and ensuring customer success. This position will serve as our customers' primary contact, trusted advisor and senior resource throughout their implementation process.

Essential Job Duties

• Lead implementation efforts through comprehensive planning and engagement activities with the goal of meeting project expectations for go-live and continued success
• Serve as a leader and trusted advisor to a portfolio of customers throughout the implementation phases of a project
• Coordinate product training and configuration sessions for customers
• Coordinate remote and on-site "go-live" support during projects as required
• Ascertain customer business and system needs in order to make tactical planning Recommendations
• Establish internal project teams across multiple departments in order to develop and execute on project plans and ensure maximum customer success
• Manage current project implementations by holding regular meetings, updating project plans, and addressing any complications with supervisor and customer representative
• Create and deliver customer-facing reports (weekly status reports), presentations and documentation
• Manage numerous implementations at one time with the responsibilities of keeping internal an...