Community Manager

Responsibilities

The Community Manager is responsible for protecting and enhancing the value of the community while maximizing the living experience for residents. They direct daily operational activities including maintenance, leasing, marketing, risk management, and financial reporting.

Requirements

Candidates must have at least four years of property management experience and a strong working knowledge of leasing, marketing, and residential law. Proficiency in property management software, financial analysis, and team supervision is required.

Skills

• Property management
• Leasing
• Marketing
• Financial statement analysis
• Budgeting
• Risk management
• Loss prevention
• Team leadership
• Resident relations
• Entrata
• Microsoft Office
• Google platform
• Construction
• Residential law
• Cash flow management
• Time management

Benefits

• Bonus eligibility
• Health benefits

About this role

POSITION: Community Manager (Full-Time, Exempt)

COMPENSATION: Biweekly, plus Benefits and Bonus eligibility 

SUMMARY

As a Community Manager you are primarily responsible for protecting,
maintaining, and enhancing the value of the community while also maximizing the
living experience for residents and the community. This is accomplished by
effectively directing and coordinating the community's overall operational
activities. 

RESPONSIBILITIES (Including but not limited to):

* Demonstrate a positive, professional, and client-oriented attitude about the
company with team members, residents, clients, and the public. 
* Strive for improvements in community performance to meet or exceed annual
financial and operational goals.
* Direct the day-to-day activities of loss prevention, risk management,
safety/security, maintenance, marketing, leasing and ongoing facility upkeep.
* Develop working income for operating the property, by managing cash flow
requirements and leasing strategy. 
* Analyze and produce monthly financial statements including operating
variances from budget, cash management and strategies for collection of
receivables. 
* Maintain complete and accurate community files and records, including
finalized audits to ensure lease data has been input correctly into
management software. 
* Coordinate collection and documentation of all revenues following lease
obligations of residents. 
* Engage, contract, supervise and approve invoices for all goods/services
required to maintain the community.
* Successfully lead on-site maintenance technicians, office staff and leasing
team members.
* Manage resident relations as they pertain to coordinating requests for
repairs and maintenance, understanding of rent charges, lease issues and
other resident concerns.
* Participates in Cardinal U training as required and monitor Team Member
participation in Cardinal U.

QUALIFICATIONS

* Four (4) years’ experience in property management. Must have a strong working
knowledge of leasing, marketing, construction, residential law and resident
relations.
* Working knowledge of property management software; Entrata is preferred.
* Working knowledge of Microsoft Office Word, Excel, and the Google platform.
* Ability to analyze a monthly financial statement and prepare detailed budgets
and operating forecasts. 
* Ability to note deviations from financial plan, determine causes and to
provide recommendations to the company on required action plans.
* Strong written and verbal communications skills. 
* Ability to understand and carry out industry specific written and oral
direction. Positive, innovative approach to problem solving. 
* Present ideas in a clear, concise, understandable, and organized manner;
negotiate, persuade, and modify opinion in order to reach the
goals/objectives of the organization.
* Ability to work independently as a project leader and team member. Ability to
relate well with others even while working at a distance or remotely.
* Ability to work in an efficient manner with a high level of accuracy,
attention to detail, and follow through.
* Excellent time management and general organization skills.
* Neat, professional appearance. 
* Strong client relations skills and previous supervisory experience is
required.
* Ability to embody the Cardinal Culture and Cardinal’s Core Values every day.

CANDIDATES WITH THE FOLLOWING CAREER EXPERIENCE PREFERRED: 

* Property Manager 
* Property Management 
* Community Manager 
* Onsite Property Manager 
* Apartment Manager 
* Real Estate 
* Manager 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those
a Team Member encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions. Incumbents work both inside and outside of
apartment buildings and in all areas of the property including amenities and
have frequent exposure to outside elements where temperature, weather, odors,
and/or landscape may be unpleasant and/or hazardous. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met
by a Team Member to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions. 

While performing the duties of this job, the Team Member is regularly required
to use hands to finger, type, handle, or feel and talk or hear. The Team Member
is regularly required to stand; walk; reach with hands and arms, and climb,
stoop, or squat. Incumbents must be able to physically access all exterior and
interior parts of the property and amenities and must be able to work inside and
outside in all weather conditions including, but not limited to rain, snow,
heat, hail, wind and sleet.

The Team Member must be able to push, pull, lift, carry, or maneuver office
products and supplies of up to twenty (20) pounds. Specific vision abilities
required by this job include close vision, distance vision, color vision,
peripheral vision, depth perception and ability to adjust focus. 

Routine local travel may be required to assist properties as needed, attend
training classes, business meetings, or other situations necessary for the
accomplishment of some or all of the daily responsibilities of this position.

The above job description is not intended to be an all-inclusive list of duties
and standards of the position.  Incumbents will follow any other instructions,
and perform any other related duties, as assigned by their Team Leader.

#LI-DNI

About Cardinal Group Companies

Real Estate · 1,001-5,000 employees · headquartered in Denver, CO