Cloud Monitoring Engineer (Remote)

About this role

The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY

Future Need - Actively Interviewing

Location: Remote in any United States jurisdiction not excluded from this job advertisement.

Provide the eyes-on-glass excellence a mission-critical Department of Veterans Affairs (VA) platform demands. As a Cloud Monitoring Engineer, you will build, tune, and maintain the observability stack tracking latency, error rate, saturation, volume, and incident-free availability across 300+ applications.

Position Description: The Cloud Monitoring Engineer builds and maintains the Capabilities and Services Dashboard and supports monitoring infrastructure, ensuring automated alerting detects production issues before user-reported tickets arrive.

Minimum/General Experience: 5 years of experience in cloud monitoring and observability engineering

Minimum Education: Bachelor's Degree in computer science, information technology, or related field; Dynatrace Associate certification or equivalent observability platform certification (preferred)

Essential Skills/Qualifications:

• Excellent experience building and maintaining dashboards displaying latency, error rate, saturation, volume, and incident-free availability in real-time (e.g., Dynatrace, Splunk)
• Excellent knowledge of the four Golden Signals
• Excellent ability to individually monitor and track latency, error rate, saturation, volume, and incident-free time
• Excellent ability to implement dependency tracking within monitoring dashboards including latency, error rates, and transaction volumes
• Excellent experience configuring automated alerts reflecting meaningful degradation or disruption while minimizing false positives
• Excellent ability to maintain an accurate, complete, and auditable log of all alerts including alerted system, cause, timestamps, corrective actions, and responsible syste...