Cafe & Operations Manager

About this role

Location: Capitol Hill, Seattle, WA

Our Purpose

Launched in 2021, Gearhouse is a one-stop shop on a mission to democratize the outdoors. We break down barriers to entry through peer-to-peer knowledge sharing, gear access, and community education. Whether someone is a seasoned mountaineer or a total "dabbler," we provide the skills, partners, and equipment to help them find their path outside.

The Job

We are looking for a Cafe Manager to lead our small, dynamic team on Capitol Hill. This isn't just about pulling shots it s about being the heartbeat of our community. You will serve high-quality espresso and local beer while helping members and guests plan their next weekend objective, sharing trail beta, and fostering a "Seattle-style" hospitality vibe.

As a small team, we value self-starters. You ll have ownership over cafe processes, drink innovation, and customer engagement, with plenty of room to contribute to other areas of the business that excite you.

What You'll Do

• **Operational Excellence:** Lead daily opening/closing and inventory management.
• **Team Leadership:** Recruit, train, and mentor baristas while managing scheduling and performance.
• **Quality Control:** Maintain high standards for extraction, milk texture, and latte art on top-tier equipment (La Marzocco/Mahlk nig).
• **Financial Oversight:** Manage labor costs, COGS, and vendor relationships to drive growth.
• **Community & Culture:** Act as a "trip advisor" for guests, support in-shop events, and keep the "vibes" high.
• **Compliance:** Maintain King County Public Health standards and WA State labor regulations.

About You

You re a balance of technical craft and outdoor enthusiast. You believe the outdoors is for everyone and are committed to creating an inclusive space for historically underrepresented communities.

• **Coffee Pro:** 2+ years of experience in high-volume specialty coffee (Rosettas and Hearts should be second nature).
• **Leader:** 1+ years of manageme...