Business Systems & Quality Analyst

About this role

Why This Role Exists

At Goal Solutions, this role exists to protect system quality as our platform grows. You ensure releases work as expected, issues are caught early, and systems support client needs without disruption.

You’ll sit at the intersection of testing and business analysis—making sure what we build works in the real world.

What You’ll Do

• Own testing efforts across releases to ensure stable, high-quality deployments
• Identify, track, and resolve defects before they impact clients
• Translate business needs into clear test scenarios and requirements
• Analyze system behavior and recommend improvements
• Partner with IT, developers, and business teams to deliver reliable solutions

What to Expect in This Role

• Fast-paced environment with shifting priorities and tight deadlines
• High visibility work tied directly to client experience and platform performance
• Constant context-switching between testing, analysis, and issue resolution
• A mix of independent work and cross-team collaboration

You’ll Be a Great Fit If You

• Take ownership of quality and don’t let issues slip through
• Stay detail-focused while managing multiple priorities
• Can quickly adapt when priorities or requirements change
• Communicate clearly with both technical and non-technical teams
• Enjoy solving problems and improving how systems work

What You Bring – Required

• Bachelor’s degree in IT, Computer Science or a related field, OR a minimum of two years progressively responsible experience, OR an equivalent combination of education and experience
• Experience creating and executing test cases and test plans
• Strong understanding of software testing methods and defect tracking
• Working knowledge of SQL and relational databases

What You Bring – Nice to Have

• Experience with test automation tools or frameworks
• Background in financial services, lending, or loan servicing platforms

Success Looks Like (6–12 Months)

• Releases go out with min...