Business Systems Analyst (BSA) (REMOTE)-7

About this role

San Francisco, California 94016 Posted March 29th, 2026

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Job Type: Full Time

Job Category: IT

Job Description

Role - Business Systems Analyst (BSA)
Location - San Francisco, CA (REMOTE)

Experience – 10+

Type - Full Time

Job Description

Must Have Technical/Functional Skills

7+ years of experience as a BSA / Business Analyst in pharma commercial or patient services.

Strong hands-on experience in Patient Services, including:

Patient onboarding

Benefits investigation

Patient adherence programs

Patient support services / HUB models

Experience writing detailed functional requirements and Agile user stories.

Strong stakeholder engagement skills with business, IT, and vendors.

Roles & Responsibilities

Gather, analyze, and document business and system requirements for Patient Services programs, including:

Patient onboarding and enrollment workflows o Benefits investigation and prior authorization processes

Copay and affordability programs

Patient adherence and persistence initiatives o Ongoing patient support services · Translate patient strategy into detailed user stories, functional specifications, and acceptance criteria.

Map end-to-end patient journeys across HCP, patient, HUB, and internal teams.

Work closely with Scrum Master and Technical Lead to support Agile delivery.

Collaborate with Medical, Legal, Regulatory, and Privacy teams to ensure compliance (GDPR/HIPAA, consent, AE reporting).

Support UAT planning, e xecution, and defect triage for patient services solutions. · Assist in defining KPIs and success metrics (enrollment conversion, adherence, time-to-therapy)

Required Skills

DATA ANALYST