Business Systems Analyst

About this role

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together.

The Business Systems Analyst serves as the liaison between business stakeholders and technology teams to deliver high-quality system solutions that support business objectives. This role is responsible for analyzing business needs, eliciting and documenting requirements, supporting solution design, facilitating testing, and ensuring successful implementation of technology enhancements and new capabilities.

The ideal candidate possesses strong analytical, communication, and problem-solving skills, with the ability to translate business needs into functional and technical requirements that drive effective solutions.

You'll enjoy the flexibility to telecommute\* from anywhere within the U.S. as you take on some tough challenges, or If you reside in Richardson, TX, you'll enjoy the flexibility of a hybrid-remote position\* as you take on some tough challenges.

Primary Responsibilities:

• Partner with business and technology stakeholders to understand, gather, analyze, document, validate, and manage business and system requirements
• Analyze business processes and identify opportunities for system improvements, automation, workflow optimization, and other enhancements
• Translate business needs into detailed functional requirements, user stories, acceptance criteria, process flows, and business rules
• Perform impact analysis to identify risks, assumptions, dependencies, downstream ...