Business Intelligence (Netsuite Techno-Functional) Analyst
Company: BioBridge Global
Location: San Antonio, Texas, United States
Salary: $107k - $166k per year
Type: Full-time
Posted: 2026-07-31
About this role
Techno-functional Analyst
General Summary
General Summary
The Techno Functional Analyst, you will work directly with leaders in IT, Accounting and Operations to deliver business solutions through application configuration/development as well as support activities. This is a hands-on role where the individual will be responsible for managing NetSuite as well as developing in conjunction with the application development team various applications and integrations in the surrounding ecosystem (e.g., billing, capital purchases, reporting, etc). This role will be a critical resource to the finance team, as a contributor, assisting with troubleshooting, making improvements enhancements, and providing recommendations.The Techno Functional Analyst will be part of the Application Development and Integrations team and will report directly to the Senior Manager of this department.
Commit to and abide by the character of BioBridge Global’s Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE). Support, communicate and reinforce the mission and vision of the enterprise.
Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.
Major Duties and Responsibilities
Essential Tasks
· Collaborate closely with global stakeholders to understand their business requirements, informational needs, and data sources, conduct requirements gathering sessions, meetings, and presentations
· Translate business needs into a clearly defined and detailed business requirements document or user stories, inclusive of business use cases, acceptance criteria, process flows, traceability matrices as well as report mock-ups
· Clearly document and articulate As-Is with To...