Business Analyst Senior - C&IB Business Technology Originations

About this role

Job Profile


Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analyst Senior within PNC's C&IB Business Technology Originations organization, you will be based in PA, OH, VA, CO, or Remote.


Work Schedule:
Monday–Friday, 8:00 a.m. EST – 5:00 p.m. EST, 9:00 a.m. - 6:00 p.m. CST, MST would need to be available by 7:00 AM MST


Job Summary:
As a Senior Business Analyst within PNC’s Business Technology Originations organization, you will support the CapitalStream commercial loan underwriting platform. This role partners closely with business stakeholders and technology teams to manage defects and enhancements, translate business needs into Agile user stories, and ensure effective delivery of system improvements that support commercial lending operations.


Key Responsibilities:

• Serve as the primary owner for defect and enhancement requests related to the CapitalStream commercial loan underwriting platform
• Review, prioritize, and manage incoming requests from multiple lines of business
• Partner with business subject matter experts (SMEs) to elicit, analyze, and refine business requirements
• Translate business requirements into clear, well structured Agile user stories, including current state, future state, business needs, and acceptance criteria
• Present user stories to development and QA teams to ensure clarity, alignment, and effective execution
• Facilitate cross functional discussions between business, technology, and testing teams
• Clearly document complex concepts in a concise and actionable manner
• Support Agile ceremonies and ongoing backlog grooming activities
• Ensure solutions ali...