Business Analyst Group Lead

Company: GEOGRAPHIC SOLUTIONS INC

Location: Palm Harbor, Florida, United States

Work arrangement: Hybrid, 2 days a week in the office

Employment type: Full-time

Experience: 10+ years

Education: bachelor degree, professional certificate

Posted: 2026-10-30

Responsibilities

The Business Analyst Group Lead oversees Business Analyst teams to ensure software quality, project deadlines, and adherence to company standards. They act as a liaison between departments, manage personnel, and translate complex business needs into technical specifications.

Requirements

Candidates must have at least 10 years of Business Analyst experience, including 7 years in a supervisory role and 5 years in specific industry sectors like Workforce or UI Benefits. A Bachelor's degree is preferred, along with strong knowledge of SDLC, SQL, and project management methodologies.

Skills

  • Business Analysis
  • Project Management
  • Software Development Lifecycle
  • Team Leadership
  • SQL Server
  • Requirements Elicitation
  • Agile Methodology
  • System Design
  • Documentation
  • Mentorship
  • Process Improvement
  • Data Analysis
  • Cross-functional Collaboration
  • Technical Writing
  • Quality Assurance
  • Stakeholder Management

About this role

Description
Job Summary:
Under limited supervision, carries out procedures to ensure that all Geographic Solutions products and services meet minimum company standards and end user requirements. Oversees Business Analysts and make sure that all software is thoroughly tested to ensure proper operation and freedom from defects. Oversees the documentation of the system; reports progress on problem resolution to management. Devises improvements to current procedures and recommends quality improvements. Manages all client projects to meet goals and deadlines and strives to achieve maximum quality within time constraints of the project deadlines. Handles personnel issues and strives to keep the team stable and productive.
Creates training programs and assists in the execution of the training for the team. Attends meetings as required. Participates in RFPs as required.

THIS IS CURRENTLY A HYBRID POSITION. CANDIDATE MUST WILLING TO WORK AT THE CORPORATE OFFICE IN PALM HARBOR, FL. MINIMUM OF 2 DAYS A WEEK.

Key Responsibilities:
Establish and plan the overall policies and goals for their Business Analyst groups
Manage both large scale projects and ongoing projects
Oversee assigned Business Analyst Teams
Responsible for coordinating project deliverables for all BA Teams assigned
Supervises the daily activities and workflow of other Business Analyst
Manage, motivate, and review the work of a group of Business Analysts
Manages assigned projects and team of Business Analysts in accordance with organizational policies and goals
Ensures that project/department milestones/goals are met and adhering to approved schedules
Liaison to work with all other departments to troubleshoot issues and resolve conflicts on behalf of the Business Analysts
Primarily responsible for ownership of projects from a Business Analyst Department
Reviewing and assisting in the creation of software documentation in conjunction with the subject matter experts
Recommendation and review of department policies and procedures related to source code integrity, testing procedures and implementation of software releases
Responsible for stepping in as temporary Lead for any BA Team when the lead is not available
Responsible for the operations of the BA Department when the Director is not available
Subject matter expertise of assigned area of responsibility and can provide mentorship to other staff
Assists other Team Leads, Managers, and/or Director with coordinating with other teams and departments to determine Business Analyst needs
Creation and Distribution of department reports
Go to person to answer questions about the department for the rest of the company
Ability to manage deployment events on a weekly basis including nights, weekends, and extended hours to ensure a successful, stable product is delivered to the clients
Responsible for personnel oversight of team’s work-related efforts and needs, including the preparation of probationary and annual employee reviews, approval of paid time off, daily employee schedule considerations, and approval of base work schedule requests as needed
Analyze business and user needs, document requirements and translate both into proper specifications/Agile Requirements Document (ARD) for each project
Coordinate and meet with clients and business leaders, as well as work closely with software architects and development teams to identify and document the direction, scope, and dependencies of the project
Translate business requirements into concise system requirements for use by the software architects and development teams
Extensive understanding of multiple functional areas related to complex projects and the ability to identify and quantify business process improvements along with system improvements using technology is critical
Foster productive communication between technical and non-technical audiences to ensure that technological solutions fulfil business needs. Responsibilities include:
Identify, document and diagram business requirements and processes,
Knowledge of project management methodologies and practices,
Assist with validation and testing of applications written to the design specification.
Review and analyze team performance including:
Reviewing/monitoring team workload, productivity, and quality to ensure company deliverables are met.
Providing feedback to team members and keeping department leadership informed.
Identifying training/coaching opportunities and conducting or assisting with coordinating those trainings.
Complete annual reviews for team members within established timelines.
Requirements
Work Experience / Knowledge:
Possess advanced knowledge of both project management and the software development lifecycle (SDLC) of large-scale development projects
Minimum of 10 years of Business Analyst experience or equivalent combination of education and technical or industry experience (Workforce, UI, Adult Ed, Vocational Rehabilitation, etc.) in relationship to development and implementation of software solutions
Minimum of 7 years of supervisor experience
Minimum of 5 years of industry experience in any of the following: Workforce, UI Benefits, Tax, Adult Education, VR, etc.
Experienced demonstrator/facilitator
Strong cross-functional understanding of program
Possess strong understanding of SQL server
Ability to demonstrate system functionality to internal and external audiences
Experience in requirements elicitation, writing design documents, creating test cases/scenarios and testing system functionality
Subject matter expert in one of the following:
Technical subject product
Programmatic experience
Systems experience
Ability to work independently
High level understanding of how to track data through the database as it relates to the application and when required federal reporting requirements
Strong understanding of application programming, database, and system design
Understanding of Internet, Intranet, Extranet, and client/server architectures
Ability to analyze system r...

About GEOGRAPHIC SOLUTIONS INC

IT Services and IT Consulting · 201-500 employees · headquartered in Palm Harbor, Florida · founded 1992

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