Business Analyst - Data & AI Practice

About this role

The Business Analyst (Data & AI) serves as the bridge between business stakeholders and technical delivery teams. This role works directly with clients to understand their business objectives, operating models, business processes, challenges, and opportunities for improvement. The Business Analyst identifies where data, analytics, automation, and artificial intelligence can create measurable business value and translates those opportunities into actionable requirements for solution architects, engineers, and developers.

This position requires a strong combination of business acumen, process analysis, stakeholder engagement, and technology awareness. The ideal candidate is naturally curious, asks insightful questions, and enjoys understanding how businesses operate.

Key Responsibilities

Business Discovery & Process Analysis

• Lead workshops, interviews, and discovery sessions with executive, operational, and technical stakeholders.
• Document current-state business processes, workflows, systems, and decision-making activities.
• Analyze business operations to identify inefficiencies, bottlenecks, risks, and opportunities for improvement.
• Develop process maps, workflow diagrams, user journeys, and business capability models.
• Understand organizational goals, KPIs, and business drivers.

AI & Data Opportunity Identification

• Evaluate business processes to identify opportunities for:

• Artificial Intelligence
• Machine Learning
• Generative AI
• Process Automation
• Data Analytics
• Predictive Modeling
• Intelligent Document Processing

• Quantify potential business value, including:

• Cost reduction
• Productivity gains
• Revenue growth
• Risk mitigation
• Customer experience improvements

• Assist clients in prioritizing use cases based on business impact, feasibility, complexity, and ROI.

Requirements Gathering & Documentation

• Gather, document, and validate business, functional, and non-functional requirements.
• Create user stories...