Business Analyst

About this role

Develop, research, test, and implement business process improvements, procedures, and system changes.


Evaluate business process changes to identify and document business impacts and benefits


Act as subject matter expert to provide business requirements for process improvements and system enhancements


Conduct effective interview/research to determine and document the stakeholders, business needs, and requirements


Create and analyze workflow diagrams


Review technical design deliverables to ensure business objectives are reached


Provide training including identification of needs, development of materials, communications of changes, manuals, etc.


Provide post-implementation support, such as problem resolution, adjustments to new procedures, and change management


Develop presentations of materials, models, findings, plans, and/or conclusions


Continually look for process improvement strategies


Job Specifications
Typically Has The Following Skills Or Abilities
Bachelor’s Degree in Business Administration or related field or equivalent experience


2+ years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations


Experience with financial and risk analysis, making recommendations, and preparing business cases including cost-benefit analysis


2+ years of experience using project planning techniques and methodologies


2+ years of business process analytics skills in Excel, flowcharting, activity diagrams, and workflow models


Understanding and ability to explain related IT systems and their impacts


Ability to multitask and work in a team environment


Ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups


Regularly exercise discretion and independent judgment in the performance of job duties


For roles that are remote (i.e., Work From Home (...