Backend Software Engineer (Post-Transaction)

About this role

• As Affirm continues to expand its card offerings, the volume and complexity of post-transaction interaction continues to grow. You will work on systems that directly determine whether customers get accurate resolutions and timely communications after a card transaction, collaborating closely with product, compliance, and cross-functional partner teams
• This is a unique opportunity to help shape the customer-facing outcomes of one of Affirm’s most strategic and fastest-growing products while solving complex engineering challenges at scale
• With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work
• You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs
• You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts
• You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process

### Benefits

• Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
• Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
• Supportive Communities: Get involved with our employee resource groups and community groups
• Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
• Generous Time Off: Take the time you need when life happens
• Health Benefits: Get a plan that fits your needs
• Mental Healthcare: Take care ...