AV Operations Manager, Live Events

About this role

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

AV Operations Manager | The Mallory, NYC

About The Mallory:

The Mallory is Convene Hospitality Group's premier new event destination located within the historic Terminal Warehouse in West Chelsea, New York. Reimagined from a landmark 19th-century freight hub into a dynamic 50,000-square-foot venue, The Mallory blends original industrial architecture with modern design and technology to host everything from galas and fashion shows to weddings and private celebrations for up to 550 guests. We are building a hospitality-oriented team dedicated to delivering thoughtful, high-touch experiences for every client and guest who step through our doors. Learn more about our space at: https://www.themallorynyc.com.

As we continue building our opening team, we are seeking an AV Operations Manager to join our Operations Team. The AV Operations Manager plays a key role in delivering seamless, high-quality meeting and event experiences by overseeing the full audio-visual and technology environment, including networking, desktop support, audio/video conferencing, webcasting, lighting, and HSIA services. This role leads and supports AV personnel, coordinating onsite execution, guiding task delegation, and ensuring flawless delivery across all events and programming. Working closely with clients, sales, and event teams, the AV Operations Manager helps create exceptional guest experiences and partners with the AV production team ...