Associate Manager, New Verticals - Search Experience Strategy & Operations
Company: DoorDash
Location: San Francisco, CA
Type: Full-time
Level: mid
Posted: 2026-03-12
About this role
About The Team
New Verticals is a lean team in growth mode at DoorDash that is building and scaling new categories for our customers, leveraging the DoorDash platform. New Verticals includes over 100K grocery, convenience, alcohol, retail and DashMart businesses. The Shopping Experience team supports our New Verticals platform, with a focus on making the end-to-end DoorDash customer experience faster, easier and more delightful than shopping in store.
About The Role
Search is critical to delivering a seamless customer experience. We’re looking for someone to join our team and lead our Search efforts across New Verticals (Grocery, Convenience, Alcohol, and Retail).
You will be responsible for defining, executing and optimizing product initiatives aimed at ensuring customers can quickly and confidently find what they’re looking for. You will work closely with product, engineering, and data science to launch experiences that make shopping 10x better for our customers. You’ll dive deep into data to understand consumer behavior, measure impact, and identify opportunities to improve search relevance and conversion across the app. You’ll report into a Manager on our New Verticals Strategy & Operations team. We operate in a hybrid model so we spend a few days a quarter in person together, but all our offices are open should you choose to go in more regularly!
You’re Excited About This Opportunity Because You Will…
- Build. You’ll have your fingerprints all over DoorDash’s New Verticals business, across grocery, convenience, retail, alcohol and more. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.
- Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers.
- Experiment. You’ll transform strategies into operational experiments that create measurable and actionable out...