Assistant Manager - Phlebotomy Services (Mobile Operations)

About this role

LifeSouth Community Blood Centers is looking for an experienced, people-focused leader to join our team as an Assistant Manager - Donor Services in Dunwoody, GA.

In this role, you’ll help lead our mobile blood collection operations, supporting the teams that bring lifesaving blood donation opportunities directly into the communities we serve. We’re looking for someone who knows how to lead teams in a fast-moving environment, values thorough training and consistent processes, and understands the importance of creating an exceptional experience for donors and community partners.

Experience in blood banking, mobile blood collection, and phlebotomy is a significant plus, particularly experience managing mobile operations teams.

What You’ll Do

- Assist in overseeing daily mobile blood collection operations; and support achievement of regional collection and recruitment goals
- Lead, coach, and support mobile operations phlebotomists, emphasizing accountability, development, and consistent performance
- Ensure team members receive detailed, effective training and are prepared to perform their responsibilities safely and successfully
- Monitor weekly collection and recruitment goals, identify performance gaps, and help implement solutions when goals are not being met
- Regularly visit mobile blood drives and collection sites to provide visible leadership and evaluate operations
- Maintain phlebotomy proficiency and provide hands-on operational support when needed
- Partner with Regional and District leadership to address staffing, performance, operational, and process-related needs
- Build positive relationships with donors, blood drive sponsors, community partners, and team members through excellent communication and customer service
- Represent LifeSouth and our mission professionally throughout the community
- Participate in required local, regional, manager, and corporate meetings
- Provide on-call leadership support as required by the position
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