Arena Janitorial Project Manager

Responsibilities

The Project Manager oversees janitorial operations, facility maintenance, and financial performance for assigned sports and entertainment venues. They serve as the primary client liaison while leading diverse teams to ensure high-quality service delivery and operational efficiency.

Requirements

Candidates must have 1-3 years of facility or janitorial management experience and proven leadership capabilities. Proficiency in Microsoft Office and strong analytical, communication, and problem-solving skills are required.

Skills

• Project management
• Janitorial operations
• Client relationship management
• Team leadership
• Financial management
• Budgeting
• Building inspections
• Safety compliance
• Vendor management
• Problem-solving
• Analytical skills
• Microsoft Office Suite
• Communication
• Performance management
• Staff training

Benefits

• Comprehensive benefits package

About this role

Join ABM as an Onsite Project Manager specializing in janitorial operations
within our dynamic Sports & Entertainment vertical. This leadership position
combines operational excellence with strategic client relationship management,
overseeing facility operations for premier venues while driving financial
performance and operational efficiency.

As the primary point of contact for clients ranging from property management
teams to C-suite executives, you'll be responsible for the complete operational
and financial success of your assigned projects. This role offers the
opportunity to lead diverse teams, implement cost-saving initiatives, and
support business development in one of the most exciting industry verticals.

Pay: 95,000 - $100,000 annually

The pay listed is the salary range for this position. Any specific offer will
vary based on the successful applicant’s education, experience, skills,
abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

Benefits: ABM offers a comprehensive benefits package.  For information about
ABM’s benefits, visit Recruiting Flyer - Staff & Mgmt
[https://media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Staff%20&%20Mgmt.pdf]

Hours: Daytime or evening hours. Flexibility is required for days and weekends

RESPONSIBILITIES

Client Relations & Business Development
•    Maintain exceptional relationships with clients at all levels, from
property managers to senior executives
•    Serve as primary liaison ensuring client satisfaction and proactive issue
resolution
•    Identify opportunities for service expansion and operational improvements
•    Support new business development initiatives

Operations Management
•    Lead and manage diverse operations teams to ensure high-quality service
delivery
•    Conduct regular building inspections to assess cleanliness, equipment
condition, and safety compliance
•    Oversee facility operations aligned with contractual and financial
objectives
•    Manage work order tracking and ensure timely completion of client requests
•    Coordinate outsourced services and manage vendor relationships

Financial & Administrative Oversight
•    Support budget preparation and manage cost-saving projects
•    Oversee payroll processes, inventory management, and procurement
•    Provide ongoing support for ABM's administrative, budgetary, and financial
procedures
•    Prepare and submit professional reports, surveys, and incident
documentation

Team Leadership
•    Ensure proper onboarding, training, and performance management of staff
•    Conduct safety and compliance training programs
•    Manage employee uniforms and Personal Protective Equipment (PPE)
•    Supervise staff development and maintain high-performance standards

Reporting & Communication
•    Report daily to ABM District Manager and organizational leadership
•    Collaborate with administrative, HR, financial, quality control, and safety
departments
•    Prepare incident/injury reports as required
•    Process work orders for additional services through Corrigo system

QUALIFICATIONS

Required Experience
•    1-3 years of facility or janitorial management experience
•    Proven leadership capabilities in project management capacity
•    Experience in fast-paced, customer-focused environments

Technical Skills
•    Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
•    Strong project management abilities
•    Excellent problem-solving and analytical skills
•    Attention to detail with ability to draw reliable conclusions from data

Key Competencies
•    Exceptional communication and interpersonal skills
•    Strong organizational and leadership abilities
•    Team management experience
•    Client relationship management skills

Preferred Qualifications
•    Bilingual capabilities (English/Spanish)
•    Experience in sports or entertainment facilities
•    Background in vendor management and contract oversight

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility,
engineering, and infrastructure solutions. Every day, our over 100,000 team
members deliver essential services that make spaces cleaner, safer, and
efficient, enhancing the overall occupant experience.
 
ABM serves a wide range of market sectors including commercial real estate,
aviation, education, mission critical, and manufacturing and distribution. With
over $8 billion in annual revenue and a blue-chip client base, ABM delivers
innovative technologies and sustainable solutions that enhance facilities and
empower clients to achieve their goals. Committed to creating smarter, more
connected spaces, ABM is investing in the future to meet evolving challenges and
build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate
on the basis of any trait or characteristic protected by applicable federal,
state, or local law, including disability and protected veteran status. ABM is
committed to working with and providing reasonable accommodation to individuals
with disabilities. If you have a disability and need assistance in completing
the employment application, please call 888-328-8606. We will provide you with
assistance and make a determination on your request for reasonable accommodation
on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program.
E-Verify is an internet-based system used to electronically confirm employment
eligibility.

ABM is a military-friendly company proudly employing thousands of men and women
who have served in the U.S. military. With ABM, you’ll have access to a
world-class training program and ample opportunities to use the skills you
developed while serving our country.  Whether you’re looking for a frontline or
professional position, you can find post-military career oppo...

About ABM US

Facilities Services · 10,001+ employees · headquartered in New York · founded 1909