API Integration & Technical Support Engineer

Responsibilities

Design, develop, and implement REST API integrations while managing connectivity, authentication, and data mapping between systems. Provide ongoing technical support, monitor API performance, and troubleshoot integration issues to ensure successful production go-live.

Requirements

Requires 3-5 years of experience with REST APIs, JSON, XML, and API testing tools like Postman. Candidates must hold a bachelor's degree in Computer Science, Information Technology, or a related field.

Skills

• Rest Apis
• Json
• Xml
• Http
• Https
• Api Integration
• Postman
• Sql
• Database Concepts
• Data Mapping
• Data Validation
• Error Handling
• Troubleshooting
• Logging
• Monitoring
• System Integration

About this role

Experience: 3–5 Years
Employment Type: Full-Time
Job Summary
We are looking for a skilled API Integration & Technical Support Engineer responsible for implementing, maintaining, and supporting system integrations. The candidate should have experience in API development, data integration, troubleshooting, and production support.
Key Responsibilities
Design, develop, and implement REST API integrations between different systems.
Configure and manage API connectivity, authentication, and authorization.
Perform data mapping, transformation, and validation.
Conduct API testing using tools such as Postman or similar platforms.
Troubleshoot integration issues, API failures, and data mismatches.
Monitor API performance, logs, and integration activities.
Coordinate with internal teams, clients, and external service providers.
Support system deployment, testing, and production go-live activities.
Prepare technical documentation and implementation reports.
Provide ongoing technical and production support.
Required Technical Skills
Good knowledge of REST APIs, JSON, XML, HTTP, and HTTPS.
Experience with API integration and system-to-system communication.
Knowledge of API authentication methods and security practices.
Hands-on experience with Postman or similar API testing tools.
Basic knowledge of SQL and database concepts.
Understanding of data mapping, validation, and error handling.
Knowledge of troubleshooting, logging, and monitoring.
Preferred Skills
Experience with API Gateways or middleware platforms.
Experience in enterprise application integration.
Knowledge of cloud-based or on-premises integrations.
Experience supporting production environments.
Educational Qualification
Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
Key Competencies
Strong analytical and problem-solving skills.
Good communication and coordination skills.
Ability to work independently and within a team.
Strong documentation and troubleshooting capabilities

About GSSTech Group

IT Services and IT Consulting · 201-500 employees · headquartered in Dubai Internet City, Dubai · founded 2021