AI/CRM Seller Growth Marketing Manager

About this role

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.


Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.


Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.


About The Team And The Role
The CRM Seller Programs team forms a critical part of the Global CRM and is passionate about driving business growth and satisfaction of our business sellers on eBay.


The role of the CRM Marketing Manager, Seller Growth sits under the Growth pillar of the Seller Programs team and reports to the CRM Seller Growth Lead.


Role
In this role, you will own the strategy and execution of seller marketing communications through own / CRM channels. You will have an opportunity to build from scratch, together with your team, some of the first seller flagship programs and crafting message, audience, channel and contact strategy for those. Examples of programs and initiatives in scope:

• Growth Program, focused on inspiring sellers with growth tips tailored to their business needs, showcasing seller stories, and market trends.
• Driving success of business initiatives such as seller growth through account management programs, incentives like seller coupons or pricing promotions
• Drive understanding and best practices around new tools and features developed to make sellers successful on eBay and making selling on eBay easy
• Recognize sellers successes and encouraging them to perform best in their category and overperform...