AI Project Program Manager

About this role

We are seeking an experienced Project Manager, where you will serve as the critical bridge between what was sold and what is realized for our customers. In this high-impact role, you will orchestrate end-to-end deployment projects - including large-scale GPU and network rack installations -on-site within customer data center environments, ensuring every solution lands on time, on budget, and fully aligned to contracted outcomes. You will operate at the intersection of hands-on delivery excellence and strategic advisory, leveraging predictive risk insights and an AI-forward mindset to drive measurable customer value.

What You'll Achieve

You will evolve beyond traditional project management into the role of a trusted value orchestrator -someone who doesn't just track milestones but actively shapes customer confidence, mitigates risk before it materializes, and identifies lifecycle value and expansion opportunities throughout every engagement. From managing daily workflows and shift-level task sequencing to resolving real-time onsite challenges, your work will ensure that the promise made during the sale becomes the reality experienced by the customer, reinforcing Dell Technologies' reputation as an outcomes-driven partner.

You will:

• Travel regularly to customer data center sites to lead deployment activities - including GPU, network, and large-scale compute rack installations. Coordinating cross-functional stakeholders and maintaining hands-on visibility into daily workflows, shift activities, and site readiness.
• Serve as the customer's trusted advisor and value orchestrator, translating contracted scope into realized outcomes while acting as the primary onsite point of contact for deployment status, risk escalation, and issue resolution across logistics, installation, and construction readiness.
• Drive disciplined scope management by proactively identifying out-of-scope requests and facilitating formal change requests, ensuring customer approval and ...